By using, you are sharing information with us that is important to you. We are committed to keeping this information safe and being transparent about how we use it, both to improve our service as well as your experience using

Please read the following policy to learn more about the personal information we collect, how we use and share it, and what your rights are.


Remember that your use of’s apps, websites, products and the services made available on the Platform (the “Services”) is at all times subject to our Terms of Use or Shopper Terms and Conditions, as applicable, each of which incorporates this Global Privacy Policy (the “Privacy Policy”). Any terms we use in this Privacy Policy without defining them have the definitions given as applicable.

We may modify this Privacy Policy at any time and without notice to you, at our sole discretion. We encourage you to review this Privacy Policy regularly through the Platform for any updates and changes, and we will also use reasonable efforts to notify you by posting a message on the Platform, through email, or otherwise, if we make material modifications to this Privacy Policy. The access to or use of any of the Services or the Platform after changes or modifications have been made shall constitute an explicit acceptance of and consent to the modified Privacy Policy by you to the extent permitted by applicable law. If you do not agree to the modified Privacy Policy, you must NOT continue to access or use the Services or Platform in any way, whether directly or indirectly, or access or use any type of information or service offered by




What this Privacy Policy Covers


This Privacy Policy covers how we process Personal Data that we gather when you access or use the Services and/or Platform. “Personal Data” means any information that identifies or relates to a particular individual and also includes information referred to as

“personally identifiable information” or “personal information” under applicable data privacy laws, rules, or regulations. This Privacy Policy applies only to data processing carried out by us through the Services and/or Platform and not to data processing carried out by third parties. Technologies, Inc. is the data controller for the Personal Data collected in connection with accessing or using the Services and/or Platform.


Our Platform may, from time to time, contain links to and from third-party websites (e.g. those of our partners, advertisers and/or affiliates). If you follow these links, please be aware that is not responsible or liable for these third-party websites, which will have their own privacy policies.




Sources of Personal Data


We collect Personal Data about you from:


  1. You:


  1. when you provide such information directly to us, and


  1. when Personal Data about you is automatically collected in connection with your access to or use of the Services and/or Platform, such as through our use of cookies when you use our


  1. Our subsidiaries and affiliates (together, “Affiliates”), when they provide us with Personal Data about you. For example, when you purchase items through the or Eats apps, the order may be processed through the Platform and will provide certain Personal Data to us in order to complete your transaction. For more information about how we may share Personal Data with and Eats, please see our .

Category of Personal Data



Personal Data Collected

What is the source of this Personal Data?













Personal identifiers




Email address Telephone Number IP address










Third Parties Affiliates












Customer records identified by state law (including the California Customer Records statute (Cal.


Civ. Code § 1798.80(e)))






Email address Telephone Number IP address

Delivery address/current location Cookies

Payment information (including card number)
















Third Parties Affiliates






Commercial information

Purchase details and history Products purchased





















Internet or other similar network activity information




Browsing, search, and purchase history


Interactions with the Platform Cookies

Device data (such as device ID, manufacturer, operating system, language)


IP address






















Geolocation data


Note: this may be considered sensitive data in some jurisdictions






Current location (optional – you can choose whether or not to share this data)













Sensory data


Customer service calls (voice recordings)





  1. Third parties, when they provide us with Personal Data about you (“Third Parties”).

Third Parties that share your Personal Data with us include:


  1. Service providers. For example, we may use analytics service providers to analyze how you interact and engage with the Services and/or Platform, or third parties may help us provide you with customer


  1. Networks connected to the Platform. If you provide your third-party account credentials to us or otherwise sign in to access or use the Services and/or Platform through a third-party site or service (such as Facebook), you understand some content and/or information in those accounts may be transmitted into your user account with us (your “Account”).




Categories of Personal Data We Collect


The following chart details the categories of Personal Data that we collect and have collected over the past 12 months (but note that we have not collected this from you specifically if you have not used the Services during the past 12 months). Throughout this Privacy Policy, we will refer back to the categories of Personal Data listed in this chart (for example, “Category A. Personal identifiers”).




Cookies and Automatically-Collected Information


The Platform uses cookies and similar technologies such as pixel tags, web beacons, clear GIFs, and JavaScript (collectively, “Cookies”) to enable our servers to recognize your web browser and tell us how and when you visit and use the Services and/or Platform, to analyze trends, learn about our user base and operate and improve the Services and/or Platform. Cookies are small pieces of data– usually text files – placed

on your computer, tablet, phone, or similar device when you use that device to visit the Platform. We may also supplement the information we collect from you with information received from third parties, including third parties that have placed their own Cookies on your device(s). Please note that because of our use of Cookies, the Platform does not support “Do Not Track” requests sent from a browser at this time.


We use the following types of Cookies:


  1. Essential Cookies. Essential Cookies are required for providing you with features or Services that you have requested. For example, certain Cookies enable you to log into secure areas of the Platform. Disabling these Cookies may make certain features and Services unavailable.
  2. Functional Cookies. Functional Cookies are used to record your choices and settings regarding the Services and/or Platform, maintain your preferences over time and recognize you when you return to the Platform. These Cookies help us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).
  • Performance/Analytical Cookies. Performance/Analytical Cookies allow us to understand how visitors use the Services and/or Platform such as by collecting information about the number of visitors to the Platform, what pages visitors view on the Platform and how long visitors are viewing pages on the

Performance/Analytical Cookies also help us measure the performance of our

advertising campaigns in order to help us improve our campaigns and the Services’ and/or Platform’s content for those who engage with our advertising.

The following cookie providers require us to share these specific terms with you:


  1. Google Analytics: Google, Inc. (“Google”) uses cookies in connection with its

Google Analytics services. Google’s ability to use and share information collected by Google Analytics about your visits to the Platform is subject to the Google Analytics Terms of Use and the Google Privacy Policy. You have the option to

opt-out of Google’s use of cookies by visiting the Google advertising opt-out page

at or the Google Analytics Opt- out Browser Add-on at


You can decide whether or not to accept Cookies through your internet browser’s settings. Most browsers have an option for turning off the Cookie feature, which will prevent your browser from accepting new Cookies, as well as (depending on the sophistication of your browser software) allow you to decide on acceptance of each new Cookie in a variety of ways. You can also delete all Cookies that are already on your computer. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some Services and functionalities may not work.


To explore what Cookie settings are available to you, look in the “preferences” or

“options” section of your browser’s menu. To find out more information about Cookies, including information about how to manage and delete Cookies, please visit




How We Use Your Personal Data


Please note that our data practices are subject to applicable laws in the places in which we operate. This means that we engage in the following processing and sharing of Personal Data in a particular country or region only if permitted, and to the extent permitted, under the laws of those places. Please contact us at with any questions regarding our practices in a particular country or region.


We process Personal Data to operate, improve, understand and personalize the Services. We use Personal Data for the following purposes:


  1. To meet or fulfill the reason you provided the information to

  1. To communicate with you about the Services, including Service announcements, updates or


  • To provide support and assistance for the Services and


  1. To create and manage your


  1. To personalize website content and communications based on your preferences, including targeted offers and ads served through the Services and


  1. To process orders or other transactions, including payment


  • To respond to user inquiries and fulfill user


  • To improve and develop the Services and Platform, including testing, research, analysis and product


  1. To protect against or deter fraudulent, illegal or harmful actions and maintain the safety, security and integrity of the Services and


  1. To comply with our legal or contractual obligations, resolve disputes, and enforce our Terms of


  1. To respond to law enforcement requests and as required by applicable law, court order, or governmental


  • For any other business purpose stated when collecting your Personal Data or as otherwise set forth in applicable data privacy


We will not collect additional categories of Personal Data or use the Personal Data we collected for materially different, unrelated, or incompatible purposes without providing you notice.

As noted in the list above, we may communicate with you if you’ve provided us the means and any legally required consent to do so. For example, if you’ve given us your email address, we may send you promotional email offers or email you about your use of the Services and/or Platform. Also, we may receive a confirmation when you open an email from us, which helps us improve the Services. If you want to revoke your consent, or do not want to receive communications from us, please indicate your preference by changing your account settings however, please note that if you decline to receive essential account communications (such as receipts), you may no longer be able to use some or all features of the Services.




How We Share Your Personal Data


Purposes for disclosures of Personal Data to third parties


We disclose your Personal Data to service providers and other parties for the following business purposes:


  1. Auditing related to a current interaction and concurrent


  1. Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that


  • Debugging to identify and repair errors that impair existing intended


  1. Short-term, transient use of Personal Data that is not used by another party to build a consumer profile or otherwise alter your consumer experience outside the current interaction.


  1. Performing services on our behalf, a retailer store’s behalf or an advertiser’s behalf, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing

payments, providing financing, providing advertising or marketing services, providing analytic services, or providing similar services on behalf of the business or service provider.


  1. Undertaking internal research for technological development and


  • Undertaking activities to verify or maintain the quality or safety of a service or device that we own or


We may also share your information (i) if we are under a duty to disclose or share your information in order to comply with any legal obligation or regulatory requirement; (ii) in order to enforce our contractual terms with you and any other agreement; and (iii) to protect our rights or the rights of others, including to prevent fraud or other crimes.

Recipients of Personal Data


We disclose (which may include transferring and/or transmitting) your Personal Data to the following categories of other parties:


  1. Service providers, including:


  • Payment processors


  • Security and fraud prevention consultants


  • Legal and other professional advisors


  • Hosting and other technology and communications providers


  • Analytics providers


  • Contract personnel

  1. Parties who acquire your Personal Data through an acquisition or other change of control.


  • Personal Data may be transferred to a third party if we undergo a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of’s assets, whether as a going concern (such as through an acquisition), or as part of a bankruptcy, liquidation, or similar proceeding or transaction in which that third party assumes control of our business (in whole or in part).


  1. Other parties at your direction or with your


  • Other users (where you post information publicly or as otherwise necessary to effect a transaction initiated or authorized by you through the Services), which may include Shoppers and/or


  • Social media and other third-party services, such as (if you intentionally interact with them through your use of the Services, such as by linking your and accounts).


  • Third-party business partners who you access through the Services, such as retail stores and advertisers.


  • Other parties authorized by


  1. Affiliates, including’s parent company and subsidiaries, as well as other entities under common ownership or control with This may include entities owned or controlled Technologies Inc., which may use the data for their own purposes, for example to display your order history and status in the apps, when you purchase items through the or Eats apps.

  1. Parties that require Personal Data to be disclosed for legal reasons (such as pursuant to subpoenas or other legal process).




Data Security and Retention


We seek to protect your Personal Data from unauthorized access, use and disclosure using appropriate physical, technical, organizational and administrative security measures based on the type of Personal Data and how we are processing that data. For example, the Platform uses industry standard transport layer security for data in transit, and we adhere to the guidelines of the NIST Cybersecurity Framework for encryption of data at rest whenever possible. You should also help protect your data by appropriately selecting and protecting your password and/or other sign-on mechanism; limiting access to your computer or device and browser; and signing off after you have finished accessing your account. Although we work to protect the privacy of your account and other Personal Data that we hold in our records, please be aware that no method of transmitting data over the Internet or storing data is completely secure. We cannot guarantee the complete security of any Personal Data you share with us, and we are not responsible for the theft, destruction, loss or inadvertent disclosure of your information or content except as otherwise required under applicable law.


We retain Personal Data about you for as long as you have an open Account with us or as otherwise necessary to provide you Services or fulfil the purposes for which we have collected the Personal Data, and afterwards for six (6) months to respond to any follow- up questions or concerns relating to your account. Thereafter, we may retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation. Afterwards, we may retain some information in a depersonalized or aggregated form but not in a way that would identify you personally.

Personal Data of Children


As noted in the we do not knowingly collect or solicit Personal Data from children under

  1. If you are under 18, please do not attempt to register for or otherwise access or use the Services or Platform, or send us any Personal Data. If we learn we have collected Personal Data from a person under 18, we will delete that information as quickly as possible. If you believe that a person under 18 may have provided us Personal Data, please contact us at




Your Rights


You have the rights outlined in this Privacy Policy. Please see the “Exercising Your Rights” section below for instructions regarding how to exercise these rights. If you have any questions about this section or whether any of the following applies to you, please contact us at



You have the right to request certain information about our collection and use of your Personal Data over the past 12 months. Upon receipt of a valid request from you, and following verification of your identity as required by applicable law, we will provide you with the following information:


  1. The categories of Personal Data that we have collected about


  1. The categories of sources from which that Personal Data was


  • The business or commercial purpose for collecting or sharing your Personal


  1. The categories of third parties with whom we have shared your Personal

  1. The specific pieces of Personal Data that we have collected about


If we have disclosed your Personal Data for a business purpose during the 12 months preceding your request, we will identify the categories of Personal Data shared with each category of third party recipient.


If we have sold your Personal Data during the 12 months preceding your request, we will identify the categories of Personal Data purchased by each category of third party recipient.



You have the right to request that we delete the Personal Data that we have collected from you. This right is subject to certain exceptions depending on applicable law. For example, we may need to retain your Personal Data to provide you with the Services or complete a transaction or other action you have requested. If your deletion request is subject to one of these exceptions, we may deny your deletion request.



You have the right to request that we update, modify, or correct any of your Personal Data in our possession if it is not accurate.

Exercising Your Rights


To exercise the rights described above, you must send us a request that (1) provides sufficient information to allow us to verify that you are the person about whom we have collected Personal Data, and (2) describes your request in sufficient detail to allow us to understand, evaluate, and respond to it. Each request that meets both of these criteria will be considered a “Valid Request.” We may not respond to requests that do not meet these criteria. We will only use Personal Data provided in a Valid Request to verify you and complete your request. You do not need an account to submit a Valid Request.

We will work to respond to your Valid Request within the period of time allotted by the applicable law of the country where you reside.


You may submit a Valid Request using the following methods:



We Will Not Discriminate Against You for Exercising Your Rights

We will not discriminate against you for exercising your rights described in this Privacy Policy. We will not deny you goods or the Services, charge you different prices or rates, or provide you a lower quality of goods and Services if you exercise such rights.

However, we may have different tiers of Services as allowed by applicable data protection laws (including the CCPA) with varying prices, rates, or levels of quality of the goods or Services you receive related to the value of Personal Data that we receive from you.




Contact Information:


If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your Personal Data, your choices and rights regarding such use, please do not hesitate to contact us at:








Special Terms For Certain Jurisdictions



If you are a resident of California, the following additional terms apply to you. In the event of any conflict between the terms in this section and this Privacy Policy, the more protective terms shall apply.


Over the past 12 months, we have disclosed the following categories of your Personal Data to service providers or other parties for the business purposes listed above (but note that we have not collected this from you specifically if you have not used the Services during the past 12 months):


  • Personal


  • Customer records identified by applicable


  • Commercial


  • Internet or other similar network activity


  • Geolocation


  • Sensory


Sales of Personal Data


In this section, we use the term ‘sell’ as it is defined in the CCPA. We sell your Personal Data, subject to your right to opt-out of these sales (see the “Exercising Your Rights” section below for information about how to opt-out).


We sell your Personal Data to the following categories of third parties:


  1. Service providers

  1. Stores


Over the past 12 months, we have sold the following categories of your Personal Data to third parties (but note that we have not collected this from you specifically if you have not used the Services during the past 12 months):


  1. Personal


  1. Customer records identified by state


  • Commercial


  1. Internet or other similar network activity


Personal Data Sales Opt-Out and Opt-In



Exercising Your Rights


You have the right to opt-out of the sale of your Personal Data. To do so, click here.


Once you have submitted an opt-out request, we will not ask you to reauthorize the sale of your Personal Data for at least 12 months. However, you may change your mind and opt back in to Personal Data sales at any time by clicking here:



If you are a resident of Nevada, the following additional terms apply to you. In the event of any conflict between the terms in this section and this Privacy Policy, the more protective terms shall apply.


If you are a resident of Nevada, you have the right to opt-out of the sale of certain Personal Data to third parties who intend to license or sell that Personal Data. You can exercise this right by contacting us at with the subject line

“Nevada Do Not Sell Request” and providing us with your name and the email address associated with your account. Please note that we do not currently sell your Personal Data as sales are defined in Nevada Revised Statutes Chapter 603A.